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Shift Workflow

LiveWeb and the mobile app

Every shift carries a status · draft, pending, confirmed, in progress, completed · so your team knows where it stands.

In the mobile app

See it in action

In the mobile app, a worker opens a Pending shift from the Shifts tab, taps Accept and confirms, and the shift turns Confirmed with Clock In available.
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Accept a new shift

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Full tutorial in Help →

What it does

  • Build a shift as a draft so no one is told about it until you are ready.
  • Take it off draft and the assigned staff member is notified to respond.
  • Staff accept or decline on their phone, with an optional reason for declining.
  • Accept or decline every shift in a repeating series in one go.
  • See the shifts waiting on your response on your mobile dashboard.
Who it’s for
Coordinators · Support workers · Managers
Works on
Web and the mobile app
Status
Live
Included in
Every plan

Why it matters

Shift Management

Schedule Smarter, Staff Confidently

A visual shift calendar that lets you schedule, assign, and track shifts across your entire team in real time.

Managing shift schedules with spreadsheets and paper rosters leads to double-bookings, understaffing, and frustrated teams. When changes happen — and they always do — updating everyone is slow and error-prone.

Read+Respond provides a visual fortnightly calendar where you can create, assign, and manage shifts with full context. Each shift tracks its status through Draft, Pending, Confirmed, In Progress, and Completed — so you always know where things stand.

Staff receive real-time notifications when shifts are assigned or changed, and recurring shift series eliminate repetitive scheduling. Split shifts, facility assignments, and client allocations are all handled in one place.

Timesheets & Time Tracking

From Shift to Payroll, Without the Headaches

Timesheets that connect directly to your shift schedule — with approval workflows and payroll-ready exports.

Tracking hours worked shouldn't require a separate system and manual data entry. When timesheets are disconnected from schedules, discrepancies creep in, approvals are delayed, and payroll becomes a recurring headache.

Read+Respond generates timesheets automatically from shift data, so hours are pre-populated and ready for review. Staff can confirm or adjust, and supervisors approve through a multi-level workflow that ensures accuracy before anything reaches payroll.

Built-in discrepancy detection flags differences between scheduled and actual hours, and export-ready formats mean you can send approved timesheets straight to your payroll system.

Also in Rostering & Timesheets