Skip to main content

Library Folders

LiveWeb dashboard

Organise the library into folders so your team can find a document by where it belongs.

On the dashboard

See it in action

In the dashboard Library, a manager creates an Infection Control folder with New Folder, then drags the hand hygiene guide onto it, and the file moves into the folder.

What it does

  • Create, rename and delete folders.
  • Drag files and folders into another folder, or onto the breadcrumb to move them up a level.
  • Move or delete several items at once.
  • Add a whole folder's contents to the assistant's index, or take them out again.
Who it’s for
Administrators · Managers
Works on
Web dashboard
Status
Live
Included in
Every plan

Why it matters

Knowledge Base

Every Answer Your Team Needs, Instantly

A centralised, AI-powered knowledge base that puts policies, procedures, and organisational knowledge at your team's fingertips.

Care teams need quick access to policies, procedures, and best practices — especially new staff getting up to speed. But when knowledge lives in scattered folders, email chains, or people's heads, finding the right answer takes time your team doesn't have.

Read+Respond provides a centralised knowledge base with AI-powered search that understands what you're asking, not just the keywords you type. Articles are version-controlled so you always know you're reading the latest information.

Tag and categorise content to build an intuitive structure, and let the AI surface relevant articles automatically when your team is working in related areas of the platform.

Also in Library & Knowledge Base