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Guided Tutorials

LiveWeb dashboard

Step-by-step walkthroughs in the browser that point at each control as you go. Your progress is saved to your account, so you can stop and pick up later.

On the dashboard

See it in action

On the dashboard, a manager starts the Learn Basic Navigation walkthrough from the Setup Guide and a spotlighted tooltip steps them through the sidebar, the menu button and the breadcrumbs.

What it does

  • Choose from tutorials grouped by area, from basic navigation to cases, rosters and billing.
  • Follow a walkthrough that highlights the control it is describing, one step at a time.
  • See only the tutorials that fit your role and your organisation's features.
  • Keep your progress between sessions, or reset it and start again.
Who it’s for
Administrators · Managers · Coordinators
Works on
Web dashboard
Status
Live
Included in
Every plan

Why it matters

Complete Audit Trails

A Complete, Tamper-Proof Record of Everything

Every action tracked and timestamped — giving you a complete, tamper-proof record of all care activities and system interactions.

In regulated care environments, the ability to demonstrate exactly what happened, when, and by whom is not optional. Yet many organisations lack the systems to provide this level of detail.

Read+Respond automatically maintains immutable audit trails for all care activities and system interactions. Every note, edit, approval, and action is recorded with full context.

Comprehensive search and filtering let you find exactly what you need in seconds, and export-ready reports mean you can respond to regulatory requests without scrambling.

Also in Administration & Oversight