Training Modules
NewLiveWeb and the mobile appReleased 4 Sep 2026
Write training for your team as short modules of lessons, quizzes, practice scenarios and signed acknowledgements, and assign them.
See it in action
What it does
- Build modules from lessons, with a quiz and a pass mark.
- Add practice scenarios for staff to rehearse before the real thing.
- Ask for a signed acknowledgement at the end of a module.
- Draft a module from a document, then preview it as a learner.
- Group modules into pathways, and take them on the web or in the app.
- Who it’s for
- Administrators · Managers · Support workers
- Works on
- Web and the mobile app
- Status
- Live · New
- Included in
- Every plan
- Released
- 4 Sep 2026
Why it matters
Prove Your Team Is Trained, Not Just That You Booked the Course
Training staff complete on their phones, certificates from outside providers signed off by an approver, and a live picture of who is current and who has lapsed.
Training compliance usually lives in a spreadsheet that is accurate on the day someone updates it. Certificates arrive as email attachments, expiry dates are noticed late, and the honest answer to "is everyone current?" is "probably".
Read+Respond gives you the module and the record in one place. Build a module from ordered lessons — rich text, video, images, callouts and files — then add the parts that prove someone engaged: quizzes with explanations on every answer, written or spoken scenarios graded against a rubric with borderline results sent to a person rather than auto-passed, and acknowledgements that require scrolling to the end and signing. Staff complete all of it in the mobile app, between visits, on the device they already carry.
Not everything is delivered in-house, so an external module has no lessons at all: the learner records the certificate they earned elsewhere, with its issue date and reference, and it sits as Pending Approval until a manager accepts or declines it. It never counts as complete in the meantime. Set a validity period and the record expires on schedule — and for external evidence it expires on the issuer's clock, from the date the certificate was issued rather than the date it was uploaded.
The compliance page is the payoff: people, organisation-wide compliance, and counts for current, expiring, overdue, expired and pending approval, over a matrix you can read down its columns. Filter to "needs attention", see who lapses soonest, and export the lot when an auditor asks. Reminders go out ahead of expiry so renewals happen before the gap opens, not after.