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Funding & Care Ratios

LiveWeb dashboard

Record the care ratio each client is funded for, and see straight away when a roster doesn't meet it — while you plan the shift, and on the dashboard.

On the dashboard

See it in action

On the Contracts report, a manager checks a funding agreement's deliverables, opens Ratio met to see each child's agreed ratio against the staffing delivered day by day, and reads the breach register of days under or over it.

What it does

  • Set a client's funded ratio · how many caregivers to how many clients.
  • Add gender requirements for who can support the client.
  • See live as you plan a shift whether it is under or over the ratio, or misses a gender requirement.
  • Spot the days a client's rostered cover falls short on the dashboard's roster gaps widget.
Who it’s for
Managers · Finance teams
Works on
Web dashboard
Status
Live
Included in
Every plan

Why it matters

Smart Shift Handovers

Never Lose Critical Information Between Shifts

AI-generated handover summaries ensure the incoming team has complete context from the moment they arrive.

Shift changes are where information falls through the cracks. Verbal handovers are unreliable, written ones are time-consuming, and important details get lost in the transition.

Read+Respond automatically generates shift handover summaries from the care notes and activities logged during the shift. Critical items are highlighted, changes are flagged, and nothing is left to memory.

Incoming staff can review the handover on their phone before they even walk through the door, and acknowledgment tracking ensures everyone is on the same page.

Smart Task Management

Ensure Nothing Falls Through the Cracks

Intelligent task assignment, tracking, and automated reminders that adapt to your team's workflow.

Care delivery involves hundreds of tasks daily — medication rounds, safety checks, care plan reviews, follow-ups. When tracking is manual, things get missed.

Read+Respond provides smart task management with recurring schedules, automatic assignment, and completion tracking with evidence. Overdue tasks trigger escalation workflows so nothing is forgotten.

Supervisors have a real-time view of task completion across their teams, enabling proactive support rather than reactive firefighting.

Medication Management

Medication Safety, Built Into Every Step

A complete medication management system with administration records, dual-signature verification, and controlled substance tracking.

Medication management is one of the highest-risk activities in care delivery. Errors in administration, missed doses, and incomplete records can have serious consequences for clients and compliance.

Read+Respond provides a purpose-built medication management system centred around the Medication Administration Record (MAR). Staff log every administration with timestamp, dosage, and route — with dual-signature verification for controlled substances ensuring an additional layer of safety.

Dosage schedules generate automated reminders so nothing is missed, and real-time tracking gives supervisors visibility into administration status across all clients and shifts. Every action is recorded in a complete audit trail for regulatory compliance.

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